Darren Deehan

Darren Deehan

A champion of BuyerPower, Darren has helped many companies across Northern Europe leverage Cloud and deliver the Business Outcomes of WFM.

How to increase employee Net Promoter Score (eNPS) in your call center
Employee Engagement, Workforce Management

How to increase employee Net Promoter Score (eNPS) in your call center

Darren Deehan
Mar 12, 2025
5 min. read
Employee Engagement, Workforce Management

How to improve employee engagement with creative scheduling strategies

Darren Deehan
Sep 9, 2016
6 min. read
WFM Strategy, Workforce Management

How can I reduce idle time in my call centre?

Darren Deehan
Sep 23, 2015
3 min. read