Darren Deehan
A champion of BuyerPower, Darren has helped many companies across Northern Europe leverage Cloud and deliver the Business Outcomes of WFM since injixo launched in 2011. Follow him on <a href="https://uk.linkedin.com/in/darrendeehanwfm">LinkedIn</a> and <a href="https://twitter.com/darrendeehan">Twitter</a>.
Employee Engagement, Workforce Management
How to increase employee Net Promoter Score (eNPS) in your call center
Darren Deehan
Mar 12, 2025
5 min. read
Employee Engagement, Workforce Management
How to improve employee engagement with creative scheduling strategies
Darren Deehan
Sep 9, 2016
6 min. read
WFM Strategy, Workforce Management
How can I reduce idle time in my call centre?
Darren Deehan
Sep 23, 2015
3 min. read