Will Boswell

For more than 20 years Will has been working in Contact Centres and for 15 years has led, structured and nurtured teams in the Planning, WFM and MI/Insights domain. Working for some of the UK’s biggest blue chips as well as a few progressive smaller companies he has built a wealth of experience delivering great people, customer and commercial wins. Follow Will on <a href="https://www.linkedin.com/in/will-boswell-2a82824/">LinkedIn</a>.